Turn your customers into loyal brand ambassadors
Captivate a whole new mobile-loving generation
A direct communication and sales channel for destinations and all their participating businesses and suppliers that:
Builds brand identity
Strengthen online reputation
Turns users into loyal brand ambassadors
Enriches the customer experience with the latest mobile functionalities
Provides qualified contacts and powerful data and analytics
NEW! Route Explorer widget
Help guests discover all that your resort has to offer with the NEW Route Explorer widget. Define routes on a digital map showing points of interest, shops, lodgings, panoramic views and more. Guests can then choose the routes that they find most attractive and enjoyable. A great tool for empowering guests with insider knowledge whilst distributing capacity across the whole resort, even the less known areas.
Direct Booking
Powerful in-app sales tools such as integrated mobile-first booking, last minute offers, mobile payment. It also includes promotional tools like QR codes, ticketing & mobile coupons, as well as loyalty programs, and push notifications for targeted customer communication.
In App Trail Maps
Help guests move around your resort and choose their perfect trails with native trail maps. Available even without a mobile connection and easy to update. Show ski trails in the Winter and switch effortlessly to biking trails and adventure parks during the Summer. Reduce call centre costs and improve the customer experience.
Business directory
Customizable business profiles with multimedia, banners, call to action buttons, promotions, interactive maps, direct contact buttons and more. Fast search and intuitive filter options
Lift and Trail Status
Our real-time Lift and Trail Status widget provides up-to-date information on the status of slopes, lifts and grooming. It can be connected to existing status management systems or offered with our own state-of-the-art solution, our brand new Data Communication Platform.
GPS Tracking and Leaderboard
GPS Tracking and Leadboard let guests and locals track their performance and compare their performance with their friends and other guests at the resort. Also, thanks to the active GPS module, app owners get motion data that helps them understand customer flows and optimize the customer experience.
Smart Banners
Give instant customer gratification with Smart Banners that show engaging information directly from the homepage without having to click on anything. Present information such as Weather Conditions, Snow Conditions, Webcams, Lift Status and Grooming.
Weather Conditions
Offer app users accurate, up-to-the-minute information on all weather related aspects in your resort and local area. Help your guests plan their stay and activities with a customizable weather widget that meets your specific destination requirements.
Snow Conditions
One of the most customer-requested widgets giving the very latest information regarding the snow condition status of each mountain or area. This allows skiers, walkers and snowboarders alike to make the very best decisions based on their level of ability and their specific requirements.
Emergency Call
Increase the safety of your guests with our Emergency Call widget. This allows anyone who needs emergency assistance to make an automated call to the appropriate first aid provider. It also automatically shares their exact GPS location coordinates so that, when every second counts, they’re found quicker.
Total control for app owners, participants and staff
Management Console for app owners
Make changes to app content and structure with the ability to:
- Update content in real-time
- Manage app participants
- Change layout and design
- Access design templates
- Designate roles and manage accounts
- Control communications
Manager App for participants
A tool for participants to update app content directly from their mobile devices and:
- Create and manage their participant profile
- Connect images, videos, audio and other files to their profile
- Communicate in real-time with app users
- Launch promotions and special offers
- Access promotional templates
Additional mobile app features
Make data-driven decisions and personalized customer communications
Via the Management Console, App owners have access to powerful analytics as well as:
- A push notification tool able to segment based on geolocation and profile
- Weekly App Stats Summary emails
- Map views showing geospatial data
- User information such as preferences, interests and usage available to be imported into your marketing email platform e.g. Mailchimp
3rd party system integrations
Built with the latest technology, our apps offer easy integration with native widgets and almost any third party API and SDK delivering:
- Loyalty
- Commerce, ticketing and more
- Weather and snow conditions
- Customer Relationship Management
App promotional tools
To ensure your app succeeds, we provide a range of effective promotional tools:
- SEO support
- Online Reputation Management
- Professional app store presence
- Regular app updates
- Supporting marketing and tutorial material
Map platform
Customizable and interactive 2D and 3D maps that support:
- Resort Maps (Slopes, Hiking, Biking, Units)
- Localization of businesses and POI’s
- Products bookable direct from the map
- GPS Tracking and Friend Finder
- Management console with interfaces to manage map content