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Direct Booking System

Boost your online sales and increase your conversion rate

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Increase your direct online sales by leveraging the latest technology

A premium omnichannel Direct Booking platform for mountain destinations that:

Grows direct online sales and decreases bounce rates

Increases average cart values and conversion rates

Seamlessly integrates with current CRS (Central Reservation Systems) such as Inntopia

Provides landing pages for online marketing campaigns

Strengthens brand identity with advanced customization capabilities

Reduces expensive man hours with dedicated B2B features and an optional Bulk Itinerary Uploader

More cross-selling and upselling with a proven single-page booking experience

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Lodgings

Increase your occupancy rate with a smooth and intuitive booking experience that:

Shows hotels and hotel rooms on the same page

Provides filter and sorting options that can be customized to meet your specific requirements

Allows customers to build individual and multi-product packages from a single page

Enables customers to book directly from the map view

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Packages

Increase average cart value with advanced packaging capabilities that:

Allow you to enrich the look of supplier built packages with photo and video content

Offer customers the ability to filter supplier built packages by date and product type

Optimize customer package building with customizable product tabs

Flexible supplier package building with or without lodgings

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Lift Tickets

Sell more lift tickets by giving customers:

An innovative calendar yield view, as used by leading OTAs and airlines, as well as the standard list view

The ability to add multiple lift ticket purchases to the cart in a single click

A single-page booking experience

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Activities

Grow your activities revenue with:

The flexibility to assign individual tabs to selected activities

A sorting function that gives customers control over how the search results are ordered

Tools that allow destinations to control the visibility of each of their activities

Enhanced search options that allow customers to filter by activity type and choose a date with the option of adding a +/- 1-3 day margin

Seamless integration to existing activities inventory management systems such as TrekkSoft

Grow conversion rates with uncompromising performance

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Increased speed

Improve conversion rates by delivering lightening quick search results thanks to image size optimization across all devices based display size. and advanced caching technology customized to search behavior.

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Customization capabilities

Add more power to your brand with 100% customizable booking pages that include a choice of headers, footers, category tabs, branded email communications and cart designs.

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Reliability and scalability

Whatever your business needs now, or in the future, we have you covered. We always follow best practises to ensure your data is secure. All our services and data are hosted by Amazon Web Services and protected by Cloudflare DNS to guarantee the highest quality service and quick and reliable access to our Direct Booking System.

A complete management package that keeps you in control

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Management Console

Stay in full control of your booking pages with the Management Console including:

Live analytics

Packages builder

Promotional codes

Features for special dates

Dedicated feature set to manage B2B online sales efficiently (optional)

First class customer support

Benefit from personalized support from the SPOTLIO team during set-up and beyond:

Multi-lingual support available in English, French, German and Spanish 24/7/365

Telephone support available 8am to 8pm Central European Time (UTC+1), Monday through Friday

Proactive customer relationship management supported by proven process management tools

Webform and email responses provided during phone support hours. Response time < 5h

Rapid problem resolution

Daily and weekly summary emails

Receive daily and weekly booking statistics emails that help you:

Monitor the performance of your booking platform

Measure the success of any campaigns and changes

Make data driven decisions

Additional features

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Premium Supplier Pages

Hotels and lodging suppliers have a great opportunity to win new, direct booking customers from OTA generated web traffic. With our Direct Booking System, each lodgings supplier can have their own Premium Supplier Page with price comparisons, customer reviews and special offers that they can use as a landing page to entice visitors to book direct.

Add more product categories

Integrate flights, car hire and transport shuttle services into your Direct Booking System to offer customers a one-stop shop where they can plan and book their entire vacation.

A complete Direct Booking Platform that offers mountain destinations a real alternative to the high commission OTA’s.

Interact smarter and more efficient with your travel agents and tour operators

B2B Direct Booking Engine Admin Homepage

Full control over your B2B sales channel with an optional feature set

An optional feature set for your B2B reseller sales channel offers an authentic intranet experience that helps save costly man hours. It also gives you more control when serving B2B customers and integrates fully with the Inntopia Central Reservation System allowing you to:

Hide and reveal packages on a per tour operator basis without having to create multiple sales channels

Create different sales channels for different payment methods attachable individually to each travel agent

Protect your discounts via automatically generated hidden codes that prevent unauthorized sharing or access

More control over sales channels means having to create less URLs to manage

B2B online sales analytics that give you data regarding sales per product category, package, and per tour operator

Build packages without product limitations and with full control over discount levels

B2B Direct Booking Engine Bulk Uploader

Reduce costs and work smart with our Bulk Itinerary Uploader

The Bulk Itinerary Uploader feature is a game-changer for many destination’s B2B online business. It means products and packages sold via any non-Inntopia CRS integrated software or over the phone can now be uploaded in bulk to the Inntopia central reservation system. This is improving the profitability of destinations by reducing costly man hours.

An intuitive user interface for agents

Greater flexibility

An optional front end that helps build your brand with more customization capabilities. It also improves the performance of travel agents by giving them a flexible user interface that allows them to:

Create a new guest at any point of the search and booking process

Switch between guests without interrupting the booking funnel and having to start from scratch

Access more options at checkout

Save reserved itineraries with ease

Improve the customer experience with quicker search speeds

The performance of the B2B feature set with its image size optimization and advanced caching technology ensures that tour operators can retrieve search results more quickly.

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