Monetizing mobile channels for our clients since 2012
Our Team
We are experienced and enthusiastic people dedicated to help destinations and cities deliver fast and frictionless mobile and web experiences. All of our solutions are white label, 100% customizable, and mobile-first. They are easy to use and help customers get things done in the moment, which leads to amazing increases in online revenue.
SPOTLIO’s team operates out of Barcelona and St. Moritz, each a thriving hub for mobile technology, tourism and leisure.
We are experienced and enthusiastic people dedicated to help destinations and cities deliver fast and frictionless mobile and web experiences. All of our solutions are white label, 100% customizable, and mobile-first. They are easy to use and help customers get things done in the moment, which leads to amazing increases in online revenue.
SPOTLIO’s team operates out of Barcelona and St. Moritz, each a thriving hub for mobile technology, tourism and leisure.
Albert Ferrando
CEOAlbert Ferrando drives the vision behind SPOTLIO. A graduate in software engineering at EPFL in Lausanne, he is passionate about all things mobile, and about leveraging mobile technology to help businesses achieve their goals. Before founding SPOTLIO, Albert held a variety of technical and product management positions within the technology sector working in Switzerland, Austria and Spain, where he focused on building sales platforms and SaaS initiatives.
When Albert is not enjoying his favorite social media apps, he likes to cycle, run and eat a healthy Mediterranean diet.
Urs Grimm
CFO & COOUrs Grimm leads SPOTLIO’s Operations and Financial Areas. He has extensive experience in tourism, retail and technology, in addition to an MBA. Urs has held executive and board-level positions with several leading international technology and leisure operation companies, including Apple where he worked for 10 years.
When Urs is not busy talking about marketing and digital strategies you can find him skiing in the Swiss mountains or sailing the Mediterranean’s most enchanting destination spots.
David Huerva
CTODavid Huerva is responsible for outlining SPOTLIO's technical vision, implementing technology strategies and ensuring that the technological resources are aligned with the company's business needs. He currently coordinates the development team, defining policies and procedures in alignment with the business needs.
Passionate about technology and the outdoors, David has been involved with entrepreneurship since 2010, co-founding Skitude and several other companies in the field of IT. Prior to that, David was a researcher and lecturer in the University of Girona.
Joan Poch
HEAD OF DEVELOPMENTJoan helps bring our products together by managing our team of Developers and Product Managers, translating the latest technological innovation into digital solutions that make online sales grow. Being a self-taught coder, although also having studied computer administration and multi-platform application development, he considers his job an extension of his hobby, which is digital technology.
Joan is a strong believer, as well as a good example of the phrase “Do what you love and you’ll never work another day in your life”.
Patricia Mestres
HEAD OF ACCOUNTING, HR & HAPPINESS MANAGERWith a Degree in tourism from ESADE and extensive work experience, which includes setting up and running her own urban clothing brand SPERMATO, Patricia brings expertise and drive to her role as Accounting / HR Manager. Her passion and positivity is also evident in everything she does, especially in her role as Happiness Manager where she helps shape the SPOTLIO working culture.
When she is not at work she enjoys her other passion where, as her alter ego The Storyteller, she volunteers in schools and book clubs bringing stories to life for children of all ages with her fun and creative persona. She truly lives up to her favorite saying “You can make this world a better place.
Blanca Robles
HEAD OF OPERATIONSBlanca knows SPOTLIO and its customer and applies this knowledge to ensure our customers and users always enjoy the best possible experience. She manages our delivery and system engineering teams as well as customer support and Q&A. Blanca studied in both Barcelona and Vilanova i la Geltrú, the current location of the SPOTLIO main office. She loves learning languages as well as watching Z movies, which makes the nearby Sitges film festival her perfect venue.
Blanca’s favorite movie quote sums up her work ethic with SPOTLIO. It comes from the great Master Yoda "Do or do not, there is no try".
Xavier Socías
CUSTOMER SUCCESS MANAGERXavier is a Tourism & Hospitality graduate with a Masters Degree in Gamification & Transmedia. He has dedicated his career to helping improve the customer experience in a variety of sectors and was CEO at Cheap Films, a successful team building business. He loves discovering what motivates people and then offering them the best possible experience. He has worked in London and also Victoria, Australia but has now found his home in Barcelona, Spain.
On a personal level, he loves all sorts of games whether board games, videogames or role playing and on the weekend, he can be found hiking in the nearby mountains. His favorite quote is from the great Albert Einstein "Creativity is intelligence having fun".
Noemi Sanna
HEAD OF CUSTOMER SUCCESSNoemi is a Translation graduate, specialized in Cultural Tourism and Tourism Marketing Management. She is fluent in 5 languages, passionate about continuous learning and pushing the limits of her comfort zone. That’s why, at SPOTLIO, she enjoys the challenge of coordinating teams in the Sales, Marketing and Customer Success departments. With her business savvy, and deep knowledge of SPOTLIO, she excels at applying our solutions to achieve the optimum results for our customers.
A strong believer of actions speaking louder than words, her favourite quote is from Joseph Dinouart “You should only talk if what you have to say is worth more than silence”.
Ram Mikulas
CUSTOMER SUCCESS MANAGER - NORTH AMERICA & PACIFICRam loves the great outdoors and is an authentic ski enthusiast. He studied Recreation Business Management in Colorado, USA and has been working in the ski industry for the last 15 years. He is President of the US Ski Mountaineering Association and has also built an outdoor apparel label called SkyGoat. Having worked for a prominent US ski resort, Ram has in-depth knowledge of customer and resort needs. At SPOTLIO, he supports our customers to ensure the best possible customer experience.
In his free time he loves to cycle and is an avid runner, and skimo racer. As a believer in living life to the full, one of Ram's favorite quotes is, "Life is What Happens To You While You’re Busy Making Other Plans".
Lauren Wheatley
CUSTOMER SUCCESS MANAGERLauren has a degree in International Business from San Diego State University specializing in Western Europe and Italian. She is passionate about combining her love of outdoor activities with digital technology to improve the skiing experience, equipping resorts with the right tools to be successful. As a mountain goer herself, that's a win win for her! She has worked in the US, Scotland, and Italy but is happy to have found a home in Spain with SPOTLIO.
One of her most treasured accomplishments is mastering the ability to ride a board on the land, in the mountains, and on the waves. She also loves to travel and experience new cultures, meet new people, and enjoy quality beer.
Doreen Coessens
CUSTOMER SUPPORT B2BDoreen was born in Ghent, Belgium, and studied Company Management. She joined SPOTLIO as a Customer Support agent based in Catalonia, Spain. A believer in continuous improvement, Doreen loves to come up with innovative new solutions. She works closely with the Operations department looking after our customers, ensuring they get the very best experience. During her career, she has gained experience in customer service and development, and speaks 5 languages.
She loves traveling with her partner and two dogs in their campervan. But, she is equally content at home where she likes to paint, and play piano. Her favorite quote is "Just be yourself, life is too short to be someone else."