Thyon Destination App for a four-season mountain resort
"Our initial goal was simply to communicate better with our customers via a mobile app. But what we have now has surpassed all our expectations. By adding exciting features and enabling our local service provider network to communicate directly with our visitors and locals through our mobile app has helped us all add a new dimension to the on-site destination experience."
Eric Crettaz
Director at Télé Thyon SAActive Solutions
Located in the Swiss Alps, Thyon is one of the most dynamic ski resorts in the 4 Vallées ski area, the largest in Switzerland!
In 2020, Thyon, a long time partner of SPOTLIO, decided to supercharge their destination app after recognising the growing importance customers were placing on the mobile experience. The objective was to tap into the potential that mobile phones have to enhance the customer experience and, by working closely with SPOTLIO, they achieved just that.
Customers can also share with friends using the app’s video zone and social media features as well as access exclusive special offers available only to Thyon app users, including last-minute sales and limited-time offers. In a competitive marketplace Thyon are able to stand out by offering their customers the possibility to continue using their much loved mobile devices on-site to enhance the unforgettable experience that this magnificent Alpine resort delivers.
Organically connected
By leveraging the latest technology and design, the Thyon resort and the Thyon mobile destination app are intrinsically linked. Now, visitors can get the low down on every part of the resort straight from their mobile devices with live weather conditions and snow reports together with live lift & trail status. Also, the addition of an emergency call widget with GPS location ensures help is never far away should they need it.
A local business ecosystem
Building a local business ecosystem was top of the list for Thyon and now, all stakeholders have their own business profile with social media links, GPS location, QR code scanning and push notifications.
Finally, as part of the 4 Vallées resorts, Thyon wanted their app users to be able to access information on all four resorts at any time of the year all from the one app, and SPOTLIO delivered. Their app is now a must-have for anyone wanting to visit any of the 4 Vallées family of resorts.
Thyon now offers its customers a world class mobile experience to match their world class destination. The perfect blend of snow, tech and fun all set in this magnificent Alpine resort.
In 2020, Thyon, a long time partner of SPOTLIO, decided to supercharge their destination app after recognising the growing importance customers were placing on the mobile experience. The objective was to tap into the potential that mobile phones have to enhance the customer experience and, by working closely with SPOTLIO, they achieved just that.
Customers can also share with friends using the app’s video zone and social media features as well as access exclusive special offers available only to Thyon app users, including last-minute sales and limited-time offers. In a competitive marketplace Thyon are able to stand out by offering their customers the possibility to continue using their much loved mobile devices on-site to enhance the unforgettable experience that this magnificent Alpine resort delivers.
Organically connected
By leveraging the latest technology and design, the Thyon resort and the Thyon mobile destination app are intrinsically linked. Now, visitors can get the low down on every part of the resort straight from their mobile devices with live weather conditions and snow reports together with live lift & trail status. Also, the addition of an emergency call widget with GPS location ensures help is never far away should they need it.
A local business ecosystem
Building a local business ecosystem was top of the list for Thyon and now, all stakeholders have their own business profile with social media links, GPS location, QR code scanning and push notifications.
Finally, as part of the 4 Vallées resorts, Thyon wanted their app users to be able to access information on all four resorts at any time of the year all from the one app, and SPOTLIO delivered. Their app is now a must-have for anyone wanting to visit any of the 4 Vallées family of resorts.
Thyon now offers its customers a world class mobile experience to match their world class destination. The perfect blend of snow, tech and fun all set in this magnificent Alpine resort.
Results
24,000+
Total installations since first publishing in 2013
70,000+
Visits during 2021 winter season